We have been working with e-billing since 2004 and are experts in managing these systems. We will typically start by performing a system audit to ensure your system operates smoothly and efficiently, maximising the investment you had made in the technology and saving you as much as possible on your external legal spend.
If required we also provide a dedicated systems administrator who will cost-effectively manage the level of administration created by the ELM system, improving your internal service levels, and significantly improving your aged debt with law firms.
Our team can assist with a range of tasks and services and have experience administering the leading e-billing tools and legal systems on the market to help you gain immediate results and impact from your e-billing system.
We will provide a range of services and tasks to ensure you get the most from your system while increasing user adoption through training and improving the overall end-user experience. Tasks we can support with include; checking your system is working correctly, making sense of raw data to improve reporting, ensuring non-standard billing practices operate correctly, adding and removing users, increasing law firm satisfaction by ensuring invoices (bills) are paid promptly, adding and removing rules as well as training and support through system updates and new releases
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Coote O’Grady™ is a limited company registered in England and Wales.
Registered number: 10169973. Registered office: 14 Station Road, East Boldon, NE36 0LD
Winner European Women of Legal Tech 2020 – Caroline O’Grady
Runner-up in Legal Procurement Awards 2019 – Process Improvement Award
Winner of World Procurement Awards 2018 - Best New Consultancy Project
Winner Best Independent Financial Management Services 2021 - North East - SME News Legal Awards 2021!
Members of the North East Chamber of Commerce
We manage legal spend for some of the largest global organisations allowing us to provide unique insights into your spend - Find out how we can help you!